Last Updated: May 25, 2026
Thank you for purchasing TemplateExpress. We stand behind our digital products and want you to be completely satisfied with your purchase.
We offer a 100% risk-free 7-day money-back guarantee on TemplateExpress. If you determine that our pre-built layouts or digital structures do not meet your business needs, you are entitled to a full refund within 7 calendar days from the exact date and time of your purchase.
To request a refund, you can choose one of the following methods:
Directly via Payment Processor: You can request a refund directly through your Kiwify customer dashboard within the 7-day period for instant automated processing.
Via Email Support: You can email our dedicated support team at support@templateexpress.com with your full name, purchase email address, and order number. Refund requests sent via email will be processed within 2 business days.
Upon completion of the refund process, your license to use the TemplateExpress files and materials will be immediately revoked. You must permanently delete any downloaded layout files, templates, or documentation from your local devices and storage servers, and you are prohibited from using the layouts for any active website deployment.
For any questions regarding our refund system, cancellation policies, or technical support prior to requesting a refund, please reach out to us at contato@daracaroline.com.br.